How we collect, use and protect your personal data — in accordance with UK GDPR and the Data Protection Act 2018.
Last updated: March 2025E2E Integration Ltd aims to ensure that all Personal and Special Category Data that is provided to us is stored and processed in accordance with the Data Protection Act 2018 and UK GDPR.
This applies to all data, regardless of whether it is in paper or electronic format.
This Data Privacy Notice meets the requirements of the Data Protection Act 2018 and UK GDPR, and is based on guidance published by the Information Commissioner's Office.
The Directors have overall responsibility for ensuring that E2E Integration Ltd complies with its obligations. Day-to-day responsibilities rest with our Data Protection Officer, who ensures that all staff are aware of their data protection obligations and oversees any queries related to the storing or processing of personal data.
| Term | Definition |
|---|---|
| Personal data | Data from which a person can be identified, including data that, when combined with other readily available information, leads to a person being identified. |
| Special Category Data | Data such as: racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; sex life; sexual orientation; genetic data; biometric data; physical and mental health; whether a person has committed, or is alleged to have committed, an offence. This does not include personal data about criminal allegations, proceedings or convictions, as separate rules apply. |
| Processing | Obtaining, recording or holding data. |
| Data subject | The person whose personal data is held or processed. |
| Data Controller | A person or organisation that determines the purposes for which, and the manner in which, personal data is processed. |
| Data Processor | A person, other than an employee of the Data Controller, who processes the data on behalf of the Data Controller. |
All personal data we hold is processed in accordance with the following principles:
Under UK GDPR, you have the following rights in relation to your personal data:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at dpo@e2e-integration.co.uk if you wish to make a request.
We hold Personal Data about our clients and our third-party strategic partners so that we can deliver our products and services. We may, from time to time, access our clients' systems as part of our services. Our access for fixing IT issues does not involve the processing of data. We, and occasionally our third-party strategic partners, may be able to see the data that our clients hold. Our DPO and Data Redaction service will include the processing of our clients' data and may use fully compliant third-party software. The Data Controller/Data Processor information and agreement is provided within the contract between ourselves and our clients.
From our clients we collect:
From general enquiries we collect:
We will only retain the data we collect for as long as is necessary to satisfy the purpose for which it has been collected. We may share contact information with our third-party strategic partners to support the provision of our services.
The lawful basis for the processing is contractual (clients) and legitimate interest (enquiries).
E2E Integration Ltd may engage consultants or third-party service providers ("Processors") to carry out specific data processing activities on its behalf. Such parties shall:
E2E Integration Ltd will ensure that only processors providing sufficient guarantees to meet the requirements of UK data protection law are appointed to process data on its behalf.
Paper-based records, digital records and portable electronic devices — such as laptops and hard drives — that contain personal information all comply with the Data Protection Act 2018 and are regularly assessed by our DPO. Destruction and archiving of Personal Data procedures are also aligned to the DPA.
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If you feel that we have mishandled your Personal and/or Special Category data at any time, you can make a complaint to our DPO by:
Alternatively, you can contact the Information Commissioner's Office by visiting ico.org.uk/make-a-complaint or by calling their helpline on 0303 123 1113. Please note that the ICO expects an individual to address any complaints with us before contacting them.